Privacy Policy

Updated March 12, 2026

Carol Mills, M.D., operating as Carol Mills MD Life Coaching (“Carol Mills MD Life
Coaching,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the
personal information of individuals who visit our websites, participate in our programs, orotherwise interact with our services.

This Privacy Policy describes how we collect use, disclose, and safeguard personal
information through:

• carolmillsmdlifecoaching.com
• theicanformula.com
• Related programs, digital courses, services, and communications
(collectively, the “Services”). This Policy is intended to comply with the Personal Information Protection and Electronic Documents Act (Canada) (“PIPEDA”) and other applicable Canadian privacy laws. By using the Services, you consent to the practices described in this Privacy Policy.

1. What Personal Information We Collect

We may collect personal information that you voluntarily provide, including:
• Name
• Email address
• Mailing address
• Payment information (processed through third-party providers)
• Account login credentials
• Information submitted through contact forms
• Coaching-related information voluntarily shared by you

We may also automatically collect:
• IP address
• Browser type
• Device information
• Website usage data via cookies and analytics tools

We do not knowingly collect personal information from individuals under 18 years of age.

2. How We Use Personal Information

We use personal information to:
• Provide and deliver Services
• Process payments
• Communicate regarding programs and updates
• Provide customer support
• Improve our Services
• Comply with legal obligations

We do not sell personal information.

3. Coaching Information

Information you voluntarily share in coaching sessions or course participation is treated as confidential within the business context. However, coaching services are not medical or therapeutic services and are not subject to physician–patient confidentiality laws.

4. Cookies and Analytics

We may use cookies and similar technologies to:
• Improve user experience
• Track website performance
• Analyze usage trends

You may disable cookies through your browser settings, although this may affect
functionality.

5. Third-Party Service Providers

We use third-party providers for:
• Payment processing
• Course hosting platforms
• Email marketing systems
• Website analytics

These providers may store or process personal information outside of Canada, including in the United States. When information is transferred outside Canada, it may be subject to the laws of the jurisdiction where it is processed. We take reasonable steps to ensure service providers safeguard personal information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect
personal information against unauthorized access, use, disclosure, or loss. However, no online transmission or storage system can be guaranteed to be completely
secure.

7. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes
described in this Policy or as required by law.

8. Your Rights

Subject to applicable law, you may request:
• Access to your personal information
• Correction of inaccurate information
• Withdrawal of consent (subject to legal limitations)

Requests may be submitted using the contact information below.

9. Email Communications

If you subscribe to receive communications, you may unsubscribe at any time using the link provided in our emails.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on
the Website with a revised effective date.

11. Contact Information

For privacy-related inquiries or requests, contact:
Carol Mills, MD Life Coaching
o/a Carol Mills MD Life Coaching
P.O. Box 152
Orangeville, Ontario, L9W 2Z6
Canada
Email: hello@carolmillsmdlifecoaching.com